FAQs

Our upholstered beds are crafted using high-quality materials, including durable hardwood for the frame and premium fabrics for the upholstery. We ensure that all materials used are ethically sourced and built to last.

To maintain the pristine condition of your bed, we recommend regular vacuuming to remove dust and occasional spot cleaning for any spills. Always use a mild fabric cleaner and test on an inconspicuous area first. Avoid exposing the bed to direct sunlight for prolonged periods.

Yes, we offer customization options on certain designs. Please contact our customer service team with your requirements, and they'll guide you through the available options.

Standard delivery within the UK usually takes between 7-14 business days. However, for customized orders, the delivery time might vary. You will be provided with an estimated delivery date once your order is confirmed.

Currently, we focus on deliveries within the UK. We do not offer international shipping.

If you need to return your order, please contact us within 30 days of receiving it. Note that returns require prior approval, and all return details can be found in our Refund Policy.

Once your order has been dispatched, you will receive an email with a tracking number and instructions on how to monitor its journey to your home.

We cannot deliver to P.O. Box addresses. Deliveries to Mainland are standard, but Rural Areas may incur extra charges. Always check with us if you're unsure about delivery to your specific location.

Your satisfaction is our top priority. If you encounter any issues with your bed, please contact our customer service within 14 days of receiving your order. We will work diligently to resolve any concerns.